Should medical patients be customers or burdens?

posted by
October 16, 2011
Adam Smith Institute
by Eamonn Butler  
Posted in Commentary

"I know first-hand how appalling NHS care of elderly patients can be. I've been a critic of the NHS for at least the last 35 years, but even so, the inhumanity of how it treated my mother in her last weeks took my breath away. And I'm usually pretty good at taking public servants to task, but even so, the whole experience left me sobbing with frustration. Yet I knew then, as we all know now, that such treatment was not the exception." (10/14/11)  

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