CA: Disabled passenger’s suit reinstated

posted by
March 13, 2013
San Francisco Chronicle    
Posted in LAND News, News, PND News

"A federal appeals court has reinstated the lawsuit of a disabled California woman who is accusing an airline of refusing to provide her a wheelchair in several airports, rejecting the airline's argument that such complaints must be addressed to government regulators. Michelle Gilstrap of Los Angeles, who suffers from osteoarthritis, a collapsed disk in her back and painful conditions in her knees, said United Airlines denied her requests for wheelchairs at terminals during two cross-country flights in 2008 and 2009. She said airline employees yelled at her, questioned her need for a wheelchair, twice told her to stand in line and -- when she was unable to do so -- canceled her reservation on one flight and put her on a later flight." (03/13/13)

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